Induct an aircraft in seconds.
Every aircraft that comes through the door lands in the same place, with the same structure. Nothing that comes in the door gets lost.
Visit intake
N724MJ · Cessna Citation CJ2+
Induction Jul 02
Squawks · 4
Nothing that comes in the door gets lost.
The intake desk is where a shop wins or loses the visit. If the aircraft is not fully captured on arrival, everything downstream is a translation game. CoreOp treats intake as the first act of the visit, not a form to fill out later.
One capture, downstream everywhere.
The aircraft, the customer, the squawks, and the arrival snapshot are captured once. Quote, work order, invoice, and audit records pull from the same source.
Customer requests come in structured.
The customer portal and public booking link use your intake structure. Service requests land as ready to convert visits, not free form email.
Every discrepancy carries an ATA chapter.
Squawks are captured with the ATA chapter attached at intake, not tagged after the fact by someone guessing what the pilot meant.
Attachments live on the record.
Arrival photos, prior 8130 tags, and customer supplied documents attach to the visit and the squawk, not to a shared drive.
Tail. Snapshot. On the board.
Enter the tail. CoreOp pulls make and model, registered owner and operator, prior visits at your shop, and any open squawks from the last release. Add the arrival snapshot: airframe hours, engine hours and cycles, and propeller hours. Attach photos of the aircraft at induction. The visit is on the board before the customer parks.
- Tail number lookup returns make, model, owner, operator, prior visits, and open squawks.
- Arrival snapshot captures airframe hours, engine hours and cycles, and propeller hours.
- Photo and document attachments on the visit and the squawks.
- Customer confirmation goes out from the same intake without a second tool.
Aircraft profile
N724MJ · Cessna Citation CJ2+
Owned by Jetview LLC
Serial
525A-0284
Total time
4,182 hr
Cycles
3,207
Since insp
72.4 hr
Squawks
3 open
Quotes
1 sent
Invoices
$0 due
Visit history
Every discrepancy tagged, at the right level.
Capture squawks on the aircraft with the ATA chapter attached. Add the reporter, severity, and the pilot narrative in the customer voice. Photos and attachments live on the squawk, not in a shared drive somebody has to remember to check.
Squawks become the source for quote line items and work order tasks. What the customer told you at intake is what shows up on the invoice. Nothing is retyped from memory.
Squawk capture
V-1204 · 3 squawks
ATA required
Requests land as structured visits.
Your booking link and the customer portal use the same intake structure your desk uses. When a flight department submits a service request, it lands in your queue with the aircraft, the squawks, and the requested service, ready to convert to a visit. It is not an email you have to translate.
Customer portal · request
Coastal Charter → Skyline MRO
Draft
Aircraft (locked)
N724MJ · CJ2+
Requested by
J. Hale, chief pilot
Requested date
Jul 02 · 08:00
Downtime
2 days
Requested services
A visit that runs itself into the shop.
The visit shows up on the FMS board with the aircraft, the customer, the squawks, the quote request, and the arrival snapshot. The dispatcher does not build it. Intake built it.